“The most important part of my job is to communicate with the clients and keep them updated about how their order is proceeding,” explains sales coordinator Anna-Liisa Aula.
Altogether, Vahterus employs four sales coordinators. Anna-Liisa Aula's area of expertise is the orders of refrigeration solutions clients.
“I enter the order checked by a member of our sales team into our system, give each heat exchanger a unique serial number and forward the order to the production planning team. The production planner tells me the delivery date. After this, I send to the client an order confirmation where they can see the delivery date and address and all the other details related to their order,” explains Aula. There is often a need for communication even during the production phase or at least when the new heat exchanger has been completed.
Anna-Liisa Aula has worked at Vahterus for seven years. She graduated as a Bachelor of Business Administration specialising in international business from the Satakunta University of Applied Sciences. After graduation she got the perfect job for applying all the knowledge she had acquired in the field of international business.
“I did my practical training here and, after I graduated, I was given the opportunity to continue here. It was brilliant, I've really enjoyed my work here!
The best part of my job is that I get to serve and be in touch with our clients, and that my work is very diverse,” says Anna-Liisa Aula.